Privacy Policy

Information we collect

When you place an order, create an account, request a custom quote, or contact the studio, we collect the information you provide — such as your name, email address, shipping address, and the details of your custom design. If you sign in with Google, we receive your name and email address from Google.

Payment details are processed securely by our checkout provider and are never stored on our servers.

How we use your information

We use your information to:

• Process and fulfill your orders, including shipping and delivery updates
• Save your collage drafts and custom design requests to your account
• Respond to your questions, quotes, and custom order inquiries
• Send order confirmations and service-related messages

We do not sell your personal information, and we do not send marketing emails without your consent.

How your information is stored

Your orders and payment processing are handled by Shopify. Your account, saved drafts, and addresses are stored securely in our website's database. We keep your information only as long as needed to provide our services and meet legal obligations.

Sharing

We share your information only with the service providers needed to run the shop — for example Shopify (checkout and order fulfillment), shipping carriers (delivery), and Google (if you choose to sign in with Google). We never share your information for advertising purposes.

Your choices

You may view, update, or delete your account information at any time from your account page, or by writing to us. You may also ask us to delete your account and associated data entirely.

Contact

Questions about this policy? Write to the studio at hello@sonnystitches.com.